Are you a hospital?
No. Healora is a medical consulting and coordination company. We do not provide diagnosis or treatment, and we make no promises about outcomes. All clinical decisions are made by the partner hospital and its physicians.
Do I need to speak Chinese?
No. We provide interpreting throughout outpatient visits, examinations and ward communication, and we deliver your discharge summary and reports in English.
What visa do I need?
Most patients travel on a medical treatment visa or a standard visitor visa, depending on nationality and length of stay. We prepare the invitation and supporting documents; the embassy makes the final decision.
How long does it take?
Initial review 1–3 working days, scheduling 1–3 weeks, and a typical stay of 2–4 weeks for surgical cases including pre-operative workup and observation.
How much does it cost?
Two separate parts: our service fee (quoted and agreed in writing) and the hospital's charges (billed by the hospital, not marked up by us). We give you a realistic range after reviewing your case.
Can I bring a family member?
Yes. We can arrange accommodation and travel for companions, and support their visa documents where needed.